Shipping/Delivery
Shipping & Delivery Policy (Australia & International)
At Exotic Clothing AU, we strive to provide fast and reliable shipping across Australia and internationally. Please review our shipping options below.
Processing Time
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Orders are processed within 1-2 business days (excluding weekends and public holidays).
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You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Options & Delivery Timeframes
Shipping Method | Estimated Delivery Time | Cost (AUD) |
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Standard Shipping (Australia) | 3-7 business days | $11.00 |
Express Shipping (Australia) | 1-3 business days | $15.00 |
Local Drop-Off (Available upon request at checkout) | 1-2 business days | Varies based on location |
International Shipping | 6-27 business days | $50.00 |
Delivery times may vary based on location and carrier delays.
Drop-Off Service
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We offer a local drop-off option upon request at checkout.
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Drop-offs are typically completed within 1-2 business days after your order is processed.
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Availability depends on your location—please contact us for more details.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
Delivery Issues
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Incorrect Address: Please ensure your shipping address is correct. We are not responsible for lost parcels due to incorrect details provided by the customer.
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Lost or Delayed Orders: If your order is delayed beyond the estimated delivery time, please contact the carrier first. If further assistance is needed, email us at exoticclothingau@gmail.com.
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Damaged Packages: If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and item.
For any shipping-related inquiries, please contact us at exoticclothingau@gmail.com.