Returns/Exchanges
Returns & Exchange Policy
At Exotic Clothing AU, we want you to be satisfied with your purchase. Please review our returns policy below:
No Refunds – Exchange or Store Credit Only
We do not offer refunds. However, you may exchange your item or receive store credit.
Return Window
You have 14 days from the date you receive your item to request a return.
Eligibility for Returns
To be eligible for a return:
- The item must be unworn, unused, with tags, and in its original packaging.
- You must provide a receipt or proof of purchase.
- The cost of return shipping is the responsibility of the customer.
To initiate a return, please contact us at exoticclothingau@gmail.com
Damages & Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
We do not accept returns on:
- Sale items
- Gift cards
For any further questions, feel free to reach out to us at exoticclothingau@gmail.com