Returns/Exchanges

Returns & Exchange Policy

At Exotic Clothing AU, we want you to be satisfied with your purchase. Please review our returns policy below:

No Refunds – Exchange or Store Credit Only

We do not offer refunds. However, you may exchange your item or receive store credit.

Return Window

You have 14 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible for a return:

  • The item must be unworn, unused, with tags, and in its original packaging.
  • You must provide a receipt or proof of purchase.
  • The cost of return shipping is the responsibility of the customer.

To initiate a return, please contact us at exoticclothingau@gmail.com

Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items

We do not accept returns on:

  • Sale items
  • Gift cards

For any further questions, feel free to reach out to us at exoticclothingau@gmail.com